Return & Refund Policy for Fhewmarket.shop

At Fhewmarket.shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund process. Please read our policy below:

1. Eligibility for Returns

You may return most items within 30 days of receiving your order, provided they are in their original condition, unopened, and unused. Certain items, such as personalized or perishable goods, may not be eligible for return.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at support@fhewmarket.shop to request a return authorization.
2. Include your order number and the reason for the return in your email.
3. Once your return is authorized, we will provide you with instructions on how to send the item back.

3. Return Shipping

You are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped or defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

4. Refund Process

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your bank's processing time.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

6. Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, please return the original item and place a new order for the desired product.

7. Contact Us

If you have any questions regarding our Return & Refund Policy, please do not hesitate to contact us at support@fhewmarket.shop. Our customer service team is here to assist you!

Thank you for shopping at Fhewmarket.shop! We appreciate your business and strive to provide you with the best products and service possible.